Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Email address
• Telephone or mobile phone number
• Property address and property-related information
• Information about your real estate needs or property situation
• Appointment and communication preferences
• Information submitted through forms, surveys, or inquiries
• Other information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, Internet Protocol (IP) address, pages visited, referring pages, and website interaction information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to property inquiries and requests for information
• Evaluate real estate opportunities and property situations
• Provide property strategy information and potential real estate solutions
• Schedule and coordinate appointments
• Communicate regarding an existing inquiry or requested service
• Provide customer support and status updates
• Send educational information, company updates, special offers, or promotional communications when you have separately consented to receive them
• Improve our website, services, systems, and customer experience
• Maintain business and compliance records
• Prevent fraud, misuse, or security incidents
• Comply with applicable laws and regulatory requirements

3. SMS/Text Messaging Privacy and Opt-In Consent

VJL REI GROUP, INC. may offer SMS or text messaging for customer support, property inquiries, requested information, appointment coordination, status updates, follow-up communications, educational information, company updates, and promotional communications.

Providing a telephone number by itself does not constitute consent to receive SMS or text messages. Where SMS messaging is offered, users are presented with an explicit consent checkbox. SMS consent checkboxes are not pre-checked and require an affirmative selection by the user.

Consent for non-marketing SMS communications and consent for marketing or promotional SMS communications are collected separately where applicable. Marketing SMS consent is optional.

Consent to receive marketing text messages is not a condition of purchasing goods or services from VJL REI GROUP, INC.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for assistance.

4. How We Share Information

We do not sell or rent your personal information. We may disclose information to service providers that assist us in operating our business, website, communications systems, customer relationship management systems, analytics, hosting, or other legitimate business functions.

Service providers may receive information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, property, customers, business, or the safety of others.

For clarity, the sharing provisions in this section do not authorize the sale or sharing of mobile phone numbers or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar tracking technologies to understand website usage, remember preferences, improve website performance, maintain security, and measure the effectiveness of our communications.

Cookies may collect information such as browser type, device information, pages visited, referring website, approximate geographic area, and interactions with website features.

Most browsers allow you to limit, block, or delete cookies through browser settings. Certain website features may not function properly if cookies are disabled.

6. Data Security Practices

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights and Choices

You may contact us to request that we review, correct, or update personal information you previously provided to us, subject to applicable law and legitimate record-retention requirements.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications.

You may opt out of SMS/text messages at any time by replying STOP. For SMS assistance, reply HELP or contact us using the information below.

Opting out of marketing communications does not prevent us from responding to communications you initiate or from providing non-promotional information you specifically request where permitted by law.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. VJL REI GROUP, INC. is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites you visit.

10. Children's Privacy

Our website and services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18 through our real estate inquiry services.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. When changes are made, the updated policy will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, our privacy practices, or our SMS/text messaging practices, please contact: